This could take up to 3 minutes, depending on your computer and connection speed. Information and links in this thread may no longer be available or relevant. Depending on the model, press the Bluetooth button , or navigate to the Setup or Network menu to access Bluetooth settings. If you have a compatible adapter, insert it in into the USB or Pictbridge port that is typically on the front or side of the printer. Select an operating system and version to see available software for this product.

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How does HP install software and gather data?

HP Photosmart C309 Printers – Wireless Printer Setup

Or, view all available drivers for your product below. Email list of drivers. Modify your browser’s settings to allow Javascript to execute. The following HP printers support printing over a Bluetooth connection with an adapter.

HP Printers – Bluetooth Guide for HP Printers

Select your operating system and versionChange Detected operating system: Not sure which drivers to choose? Don’t have an account?


To use your HP printer on a wireless Wi-Fi network, connect the printer to the network and install the best available print driver. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.

Solution and Diagnostic Data Collection.

Check if the name of your printer displays in the Printers list. Thank you for sharing the issue details. The Virtual Agent is currently unavailable. I would like to help you. HP Photosmart Photo Printer.

HP Photosmart C Printers – Wireless Printer Setup | HP® Customer Support

Drivers may be in development so please check back at a later date or visit the product homepage. Please verify your product is powered on and connected, then try again in a few minutes. I have gone through the settings; radios for bluetooth is on, visiblity on, security low etc, wireless same thing i went through each setting. The Searching screen appears as the Setup program searches for the product on.


Thank you for any help. If you are prompted to install softwareclick Download and Install to complete the installation. See your browser’s documentation for specific instructions.

Glad to help you. Message 1 of 2. This tool applies to Microsoft Windows PC’s only. Javascript is disabled in this browser. Remove selected files Download files.

HP Printers – Bluetooth Smart (Bluetooth Low Energy) and HP Printers | HP® Customer Support

Message 2 of 2. The Virtual Agent is currently unavailable. It was connected before then after unplugging it, for some reason it will not connect. All forum topics Previous Topic Next Topic. HP Photosmart Premium C series. Comments to this Manuals Your Name. Touch Wireless Setup Wizardand then follow the on-screen instructions to select your network name and enter the password to connect the printer.