Can anyone suggest a repair? This page requires Javascript. You are downloading trial software. Scroll down and click on HP contact options – click on Get phone number. What happend to the utility MyDrive?

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HP DVD Writer – Finding and Upgrading the DVD Writer Firmware Version | HP® Customer Support

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community. If connected to the Internet, click the Check for firmware update button to automatically check for a firmware update.

Ryan Fra Replied on July 29, Windows XP, Vista, 7, 8, 10 Downloads: This page requires Javascript. Also, an error message when trying to use appears saying that Windows can’t access the disk when trying to do a disk check.

HP Notebook Pavilion gnf running on Windows See your browser’s documentation for specific instructions. Scroll down dcdrw “Still need help? Can anyone suggest a repair? Hi, Based on what you’ve mention “the Np player works, eventually, but only after I’ve had to open and close the CD tray a number of times” means that there is a possibility that the issue is with the hardware component. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.


Message 4 of 5. Last Device Instance Id: When trying to burn a dvd, the message about needing the latest firmware must be dvdra appears. If that still did not fix the issue contact HP directly.

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Modify your browser’s settings to allow Javascript to execute. Message 2 of 5.

Follow the steps that can be found from this hl, except to the ones you already done. The first thing I noticed was an error message of “Windows was not able to load a related device driver.

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HP (Hewlett Packard) DVD-RW HP DVD+RW Drive Drivers Download – Update HP (Hewlett Packard) Software

I reviewed your post and I understand that you are having issues burning DVDs on your computer. Here is how you can get in touch with the phone support. Driver version is In reply to bayer-quest’s post on July 30, DVD still not recognized:. If possible, the computer should also be connected to the Internet. My last bp was the day before it stopped working. In order that I may provide you with an accurate solution, I will need a few more details. Europe, Middle East, Africa.


Have you performed any troubleshooting dverw before posting? He is a lifelong computer geek and loves everything related to computers, software, and new technology.

HP DVDRW GUB0N Firmware UB00 download

Complete the form to select your contact options”. I’ve spent countless hours on this. Thanks for marking this as the answer. Still following tutorial, I went to Bios, made it reappear so I guess it re-downloaded and re-installedbut there’s no change, it is still working improperly.